{"id":482,"date":"2025-09-30T18:51:40","date_gmt":"2025-09-30T16:51:40","guid":{"rendered":"http:\/\/phrotraining.com\/?p=482"},"modified":"2026-01-02T18:27:59","modified_gmt":"2026-01-02T17:27:59","slug":"activitats-administratives-en-la-relacio-amb-el-client-adgg0208","status":"publish","type":"post","link":"https:\/\/phrotraining.com\/ca\/cursos\/adrecat-a\/persones-desocupades\/activitats-administratives-en-la-relacio-amb-el-client-adgg0208\/","title":{"rendered":"ACTIVITATS ADMINISTRATIVES EN LA RELACI\u00d3 AMB EL CLIENT (ADGG0208)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"482\" class=\"elementor elementor-482\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-474cb824 e-con-full e-flex e-con e-parent\" data-id=\"474cb824\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-11fc96ef e-con-full e-flex e-con e-child\" data-id=\"11fc96ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-605d0e65 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"605d0e65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ACTIVITATS ADMINISTRATIVES EN LA RELACI\u00d3 AMB EL CLIENT (ADGG0208)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37364a90 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"37364a90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_2_tb_body et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><strong>Objectiu General<\/strong><\/div><\/div><div class=\"et_pb_module et_pb_post_content et_pb_post_content_0_tb_body\"><p>Realitzar les operacions de recepci\u00f3 i suport a la gesti\u00f3 administrativa derivada de les relacions amb el p\u00fablic o client, intern o extern, amb qualitat de servei, dins del seu \u00e0mbit d&#8217; actuaci\u00f3 i responsabilitat, utilitzant els mitjans inform\u00e0tics i telem\u00e0tics, i en cas necessari, una llengua estrangera, i aplicant els procediments interns i la normativa vigent.<\/p><p>Durada:800 hores<\/p><p><strong>Relaci\u00f3 de m\u00f2duls i Continguts:<\/strong><\/p><ul><li><p>MF0975_2: T\u00e8cniques de recepci\u00f3 i comunicaci\u00f3<\/p><\/li><li><p>MF0976_2: (Transversal) Operacions administratives comercials<\/p><p>UF0349: Atenci\u00f3 al client en el proc\u00e9s comercial<\/p><p>UF0350: Gesti\u00f3 administrativa del proc\u00e9s comercial<\/p><p>UF0351: Aplicacions inform\u00e0tiques de gesti\u00f3 comercial<\/p><\/li><li><p>MF0973_1: Gravaci\u00f3 de dades<\/p><\/li><li><p>MF0978_2: Gesti\u00f3 d&#8217; arxius<\/p><\/li><li><p>MF0977_2: Llengua estrangera professional per a la gesti\u00f3 administrativa en la relaci\u00f3 amb el client<\/p><\/li><li><p>MF0233_2: Ofim\u00e0tica<\/p><p>UF0319: Sistema Operatiu, Recerca de la Informaci\u00f3: Internet\/Intranet i Correu Electr\u00f2nic<\/p><p>UF0320: Aplicacions Inform\u00e0tiques de Tractament de Textos<\/p><p>UF0321: Aplicacions Inform\u00e0tiques de Fulls de C\u00e0lcul<\/p><p>UF0322: Aplicacions Inform\u00e0tiques de Bases de Dades Relacionals<\/p><p>UF0323: Aplicacions Inform\u00e0tiques per a Presentacions Gr\u00e0fiques d&#8217; Informaci\u00f3<\/p><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84ca3b5 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"84ca3b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/phrotraining.com\/form-cursos-nuevos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sol-licitar informaci\u00f3<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-649e58c9 e-con-full e-flex e-con e-child\" data-id=\"649e58c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6129ce5c elementor-widget elementor-widget-image\" data-id=\"6129ce5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/jpeg-7.jpg\" class=\"attachment-large size-large wp-image-1640\" alt=\"\" srcset=\"https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/jpeg-7.jpg 1024w, https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/jpeg-7-300x300.jpg 300w, https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/jpeg-7-150x150.jpg 150w, https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/jpeg-7-768x768.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-822ecdf elementor-widget elementor-widget-text-editor\" data-id=\"822ecdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Adre\u00e7at a: Persones aturades<\/p><p>Modalitat: Presencial<\/p><p>Dates:\u00a0<\/p><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 09\/06\/26 al 23\/12\/26 (Cerdanyola del Vall\u00e8s)<\/p><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 15\/05\/2026 al 04\/09\/2025 (Sant Andreu de la Barca)<\/p><p>Horari: De 08:30 a 14:30 (Dilluns a Divendres)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eee1ceb e-con-full e-flex e-con e-parent\" data-id=\"eee1ceb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7126030 elementor-widget elementor-widget-image\" data-id=\"7126030\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"714\" height=\"145\" src=\"https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/Exemple-de-Logos-nomes-es-per-informacio-copia.png\" class=\"attachment-full size-full wp-image-712\" alt=\"\" srcset=\"https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/Exemple-de-Logos-nomes-es-per-informacio-copia.png 714w, https:\/\/phrotraining.com\/wp-content\/uploads\/2025\/09\/Exemple-de-Logos-nomes-es-per-informacio-copia-300x61.png 300w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ACTIVITATS ADMINISTRATIVES EN LA RELACI\u00d3 AMB EL CLIENT (ADGG0208) Objectiu General Realitzar les operacions de recepci\u00f3 i suport a la [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":92,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[48],"tags":[],"class_list":["post-482","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-persones-desocupades"],"jetpack_publicize_connections":[],"_links":{"self":[{"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/posts\/482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/comments?post=482"}],"version-history":[{"count":59,"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/posts\/482\/revisions"}],"predecessor-version":[{"id":2074,"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/posts\/482\/revisions\/2074"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/media\/92"}],"wp:attachment":[{"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/media?parent=482"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/categories?post=482"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phrotraining.com\/ca\/wp-json\/wp\/v2\/tags?post=482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}